Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to tell us about your experience at a real money casino? This page covers the ways to reach the USA Casino team and what we can (and can't) help with.
How to Contact the USA Casino Team
The best way to get in touch is by email. We read every message that comes in and try to respond within two working days. Send your note to [email protected] and let us know briefly what it's about — that helps us route it to the right person and get back to you faster.
We're an independent comparison site, not a casino operator. That means we can't process deposits, withdrawals or account issues — those requests need to go directly to the casino's own support team, whose contact details are listed on their site. What we can help with is anything related to our reviews, ratings, or the accuracy of what we publish.
What You Can Get in Touch About
- Review questions — If you'd like more detail on how we assessed a site such as Raging Bull, Uptown Aces or Ignition, or want clarification on a rating, ask us directly.
- Corrections — Bonus terms, editorial ratings and offer details change often. If something on the site looks out of date, we want to know so we can check and update it.
- Content suggestions — If there's a topic around real money online casinos you'd like us to cover, or a state-specific question we haven't answered, tell us.
- Partnership or editorial enquiries — If you represent a licensed operator or a relevant organisation, introduce yourself and explain what you're proposing.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention this in your message. We'll point you toward state and national support resources; we are not a crisis service, so if you need urgent help, please contact a helpline directly.
Why Accuracy Matters on a Site Like This
We cover real money casino sites available to US players, including how bonuses work, licensing, payment methods, and game fairness. Because welcome offers, wagering requirements and state availability shift over time, reader feedback is one of the ways we keep our pages current. If a deposit match, free spins figure or eligibility rule we've listed no longer matches what a casino actually offers, tell us and we'll look into it.
We're also upfront that this site may earn commission when readers sign up through links to the operators we list. That relationship never decides how a casino is ranked or reviewed — our ratings reflect our own research into licensing, banking options, game selection and terms.
Before You Write In About a Specific Casino
A few checks can save you time if your question relates to a particular operator from our list:
- Confirm the casino is licensed in your state and that you're physically located there — most US real money casinos require this before you can play or withdraw.
- Check you meet the minimum age requirement, generally 21, though this can vary by state and by the type of gambling activity.
- Review the bonus terms on the casino's own site, since wagering requirements, game restrictions and expiry dates are set by the operator, not by us.
- Have your account or transaction details ready if your query is about a deposit, withdrawal or identity verification step — though again, these are handled by the casino directly, not by USA Casino.
What Happens After You Send a Message
A real person on our team reads and responds to every enquiry — we don't rely on automated replies to close out messages. Most readers hear back within two working days, though this can stretch a little during busier periods. If your message needs input from more than one person on our side, we'll let you know it's taking longer rather than leave you waiting without an update.
Looking for Something Else First?
If your question is about a specific offer, our current rankings, or how we assess casinos for this market, it may already be answered on one of our review pages. If you're weighing up options outside the mainstream US market, our page on trusted non-GamStop casinos for UK players may also be useful context, though our main focus here remains licensed real money casinos serving US players.
Thanks for taking the time to read this far. Whether it's praise, a correction, or a question you couldn't find answered elsewhere, we'd genuinely like to hear from you.